FAQ

Everything you might ask

Getting started

What is PROVIA?

A secure portal for UAE companies to store every document, get automatic reminders before anything expires, and reach a PRO to renew — so nothing is ever missed.

How long does setup take?

Minutes. Create your company, add documents by photo or upload, and reminders switch on automatically.

Is there a free trial?

Yes — 30 days, full access, no credit card required.

Documents & reminders

Which documents can I track?

Trade licences, residence visas, Emirates IDs, labour cards, passports, tenancy/Ejari, establishment cards — any company document with an expiry date.

Does it read the expiry date automatically?

Yes. Snap or upload the document and PROVIA extracts the expiry date, so you don't type it in.

How do reminders reach me?

Through a live compliance dashboard plus proactive reminders — including WhatsApp — weeks before each deadline.

Security & privacy

Is my data safe?

Documents are encrypted with strict access control. Enable 2FA and fingerprint login. Only your company can see your company's documents.

What if I delete something by accident?

A recycle bin holds deleted documents so you can restore them.

Pricing & PROs

How much does it cost?

A free trial, your first documents free forever, then a low tiered per-document monthly rate. The in-app estimator shows your exact cost. See the pricing page for details.

Do I still need my PRO?

Yes — PROVIA makes your PRO faster. Keep your own, or reach a verified PRO through PROVIA when you need one.

Can I use it for several companies?

Yes. PROVIA is multi-tenant — talk to us about multiple entities or branches.